About us

Whittaker & Gray was born out of a love for creating and styling eclectic interiors in our home.  We couldn't find the pieces we wanted in the condition we needed on the high street, so we started roaming the country digging through barns, basements, auctions and attics in search of unique items that had seen better days, but which had the potential to be both beautiful and useful once again.  We now specialise in finding and restoring furniture, art glass, ceramics and home wares dating from the 1950s to the 1970s, but we're style lovers not period freaks, so we won't turn our nose up when we find something interesting, unusual or beautiful that happens to be a bit older or younger.  To complement our mid-century and vintage pieces, we also offer a carefully chosen selection of modern homewares, helping you to create your perfect room.

As well as being online, we love to meet mid-century and vintage fans at various markets and fairs around the country, so if you're visiting any of the events listed on our Events page, do look out for the Whittaker & Gray stall and come and say hello! 

 

About Our Stock

The pieces we sell are genuine vintage items which have been gently restored to bring out their true character and beauty.  This means each one is unique, with its own character and charm.  Inevitably this can mean that some pieces have marks of age and use we can't remove.  Where this affects the appearance or functionality of a piece we'll say so in the description, but if you have any questions about condition or anything else, please do contact us

 

Viewing

Pieces on the website can be viewed by appointment at our warehouse:

Unit 5
Broad Oak Business Park
Redbrook Maelor
Whitchurch
Shropshire SY13 3AQ


To arrange to view a piece from the website, please call 07758 747350 or contact us.

 

Shipping

If your chosen piece is small enough to post, we'll add the shipping cost when you check out.  We charge postage at cost, plus a small amount to cover packing materials and labour.  Larger pieces obviously can't be posted, so either we can arrange for these to be sent to you by courier, you can arrange for your own courier to collect them, or you can come and collect them yourself.  We can also arrange international shipping if required.  If you'd like a shipping quote for any item please click hereAs a rough guide, the cost to deliver a sideboard, dining table or similar large piece to London would usually be £60.00.

 

Returns

We hope that you'll love what you buy, but if you do decide that a piece you've bought isn't for you, please contact us within seven days of receipt and let us know you'll be sending it back for a refund.  You'll need to pay the return shipping cost and obviously we'll need the piece back in the same condition it was delivered in.

 

Guarantees

Because our pieces are vintage, we can't offer any guarantees or warranties on any item.  If you're concerned about the condition of any piece you're interested in, we'll be happy to provide extra photos or a more detailed condition report, or of course you're welcome to come and view it for yourself - just click here to arrange a visit.

 

Other Services...

Interiors

We offer a full interior design and styling service for our customers.  We will work with you to interpret your brief, create the perfect design for your interior and then project manage the installation from start to finish, including sourcing materials, furnishings and decorative pieces as required.  Please contact us to arrange a free initial consultation.

Sourcing

If you're looking for a specific piece of furniture (or style of piece) we can search for it on your behalf in exchange for a finder's fee (this will be either a flat fee or a percentage of the cost depending on the value of the piece).  Please contact us with details of what you're looking for, your budget and the time frame available for the search and we'll come back to you with a quote.

Refurbishing, Refinishing & Painting

We're happy to refurbish, refinish or paint furniture pieces for our customers.  Please contact us with details of your project and we'll advise on and quote for the work required to achieve the results you're seeking.

Lampshade Making

Let us create your perfect drum lampshade using one of our lovely vintage fabrics, or a fabric that you've found yourself - please contact us if you'd like more  information or a quotation.

Seat Replacement Using Danish Cord

If you have dining chairs or similar with damaged woven seats, we can re-weave them for you using traditional Danish cord.  You can see the process here - please contact us if you'd like more  information or a quotation.

Prop Hire & Search

All pieces in our current stock are available for hire to film, TV and stage productions taking place in the UK.  We can also source pieces for sale or hire to productions as required.  Please contact us for more details.

International Shipping

All pieces in our current stock can be shipped internationally if required.  To date we have sent pieces to the USA, Canada, Continental Europe and Ireland.  Please contact us if you'd like more information or an international shipping quote.

 

 

Privacy Policy

What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.  When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.  With your permission, we may send you emails about our store, new products and other updates.

Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment card, place an order, arrange for a delivery or return a purchase, it is expressly implied that you consent to our collecting it and using it for that specific reason only.  If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at whittakergray@hotmail.co.uk or mailing us at:
Whittaker & Gray
Unit 1, The Antiques Centre, Green End Whitchurch  GB SY13 1AD

Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment
If you use a credit or debit card to complete your purchase, then Shopify stores your card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.  All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Third party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.  As an example, if you are located in the UK and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation.  Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your payment card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Age of consent
By using this site, you represent that you are at least 18, or that you are at least 18 and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at whittakergray@hotmail.co.uk or by mail at
Whittaker & Gray
Re: Privacy Compliance Officer
Unit 5, Broad Oak Farm Business Park, Whitchurch  GB SY13 3AQ
 

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